Shipping & Delivery Information
Transit Times
Shipping in Australia:
Your order will usually reach any destination within Australia in a speedy 2 to 7 business days. However, please keep in mind that occasional delays may happen due to the ongoing impact of COVID-19. Rest assured, we’re doing everything we can to ensure your order arrives promptly and safely.
Below, you’ll find our pricing per kilogram. Please note that prices may fluctuate based on changes in shipping company rates.
| Weight Range | Shipping Cost |
|---|---|
| 0 kg to 1.4 kg | $10.95 |
| 1.4 kg to 3 kg | $11.75 |
| 3 kg to 5 kg | $19.75 |
| 5 kg to 10 kg | $23.95 |
| 10 kg to 24 kg | $40.95 |
International Shipping:
For our international friends, shipping typically takes a bit longer, around 10 to 15 business days. Unfortunately, factors like customs clearance and COVID-19-related challenges may cause additional delays. Your understanding during these times is greatly appreciated. Should you have any questions about the status of your international shipment, our customer support team is here to assist you every step of the way.
Below, you’ll find our pricing per kilogram. Please note that prices may fluctuate based on changes in shipping company rates.
| Weight Range | Shipping Cost |
|---|---|
| 0 to 2 kg | $43 |
| 2 to 4 kg | $75 |
| 5 to 10 kg | $150 |
1. Shipping Methods
We offer a variety of shipping methods to suit your needs, including standard shipping, express shipping, and international shipping options. Please select your preferred shipping method at checkout.
2. Order Processing Time
Orders are typically processed and shipped within 1-2 business days of being placed. Please note that order processing time does not include weekends or holidays.
3. Tracking Information
Once your order is placed, you will receive a confirmation email containing your unique Order ID. With this ID, you can easily track the status of your shipment on our Order Tracking page. Simply enter your Order ID & registered email to monitor your order’s progress until it arrives at your doorstep.
4. Shipping Restrictions
Please note that there may be certain restrictions or limitations on shipping, such as shipping to certain countries or regions. Additionally, some products may be restricted from international shipping due to legal or regulatory reasons.
6. Return Shipping
In the event that you need to return an item, please refer to our Return & Refund Policy for detailed instructions. Please note that return shipping costs are the responsibility of the customer, unless otherwise specified.
7. Customer Support
Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding shipping and delivery. If you need assistance, please don’t hesitate to contact us at [email protected].
We deeply appreciate your patience and understanding as we work diligently to ensure your orders are safely and efficiently delivered to your doorstep. Your satisfaction is our priority, and we will do our utmost to minimize any inconveniences caused by external factors.