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Origin Cacao

Frequently Asked Questions

Origin Cacao Products

What is origin Cacao?

Origin Cacao is a trusted source for premium cacao products in Australia. We offer a wide range of cacao products, including ceremonial cacao, organic cacao powder, raw cacao powder etc.

What is ceremonial cacao, and how is it different from other cacao products?

Ceremonial cacao is a special grade of cacao used for rituals and ceremonies."It's typically less processed, providing a richer, more profound cacao experience. This distinguishes it from other cacao products such as organic cacao powder or raw cacao powder.

Are your cacao products sustainably sourced?

Yes, we are committed to ethical sourcing and sustainability. Our cacao products are sourced from responsible growers who prioritize sustainability and fair trade practices.

Are your cacao products organic?

Yes, we take pride in offering high-quality organic cacao products, including our organic cacao powder and ceremonial cacao.

What is ceremonial grade cacao?

Ceremonial-grade cacao is a high-quality, minimally processed cacao used for sacred ceremonies and rituals.

How to prepare cacao for ceremony?

Preparing cacao for ceremony involves sourcing ceremonial-grade cacao, heating water to the appropriate temperature, and incorporating intention-setting practices.

Ordering and Shipping

How do I place an Order?

Ordering is easy. Simply browse our products, add them to your cart, and follow the checkout process. If you have any questions, feel free to reach out to our customer support team.

What Shipping Methods Are Available?

We provide various shipping options to cater to your preferences. You have the choice between standard shipping, ensuring reliable delivery. If you require expedited or faster shipping options, please don't hesitate to get in touch with us. You can reach out to us via email at [[email protected]]. We'll be more than happy to assist you with any urgent shipping requirements or inquiries.

Do You Ship Internationally?

Yes, we do. origin Cacao offers international shipping to bring our premium cacao products to customers worldwide.

How Long Will It Take To Get My Package?

The delivery time for your package depends on the chosen shipping option. Typically, our standard shipping takes around 2 days for delivery. Please consider that specific shipping times may vary based on the shipping method selected and the destination.

What is your return policy?

We want you to be completely satisfied with your purchase. If you have any issues, please contact us, and we'll assist you with returns and refunds as necessary.

How Can I Cancel Or Change My Order?

If you wish to cancel or make changes to your order, please contact our customer support team immediately. We'll do our best to accommodate your request, but please note that orders already processed or shipped might not be eligible for changes. Reach out to us at [[email protected]] for prompt assistance.

Do I need to create an account to place an order?

No, you don't need an account to place an order with origin Cacao. However, if you wish to receive promotions, updates, or exclusive coupon codes, creating an account offers added benefits and convenience. You can easily create an account during the checkout process or by visiting our website's account creation page.

How Can I Track My Order?

For tracking information or to inquire about the status of your order, please contact our customer support team via email at [email protected]. We'll promptly assist you with tracking details and provide updates on your order's delivery progress.


Which Payment Options Are Accepted?

At origin Cacao, we offer various convenient payment options to suit your preferences. You can make a purchase using credit/debit cards, which include American Express, Mastercard, Visa. We also accept Paypal and digital currencies such as USDT, BTC, ETH, and other major cryptocurrencies. Our diverse range of payment methods ensures a seamless and secure transaction process for your orders.

Pay with Cryptocurrency

Please Note Limits: As a proud member of the cryptocurrency community, we accept payments in USDT and other popular coins like BTC, ETH, and BNB. For payments, contact us directly, and we'll provide our wallet address based on your discussion. Additionally, please be aware that shipping and delivery require a minimum payment of AUD20. Disregard the amount on your invoice if it's lower than this minimum.

A cacao ceremony is a sacred ritual. It involves consuming ceremonial grade cacao to connect with oneself and others on a deeper level. Often used for meditation, healing, and spiritual exploration.

Ceremonial cacao is less processed, maintaining more of its natural properties, while cacao powder is a versatile ingredient commonly used in cooking and baking.

Preparing ceremonial cacao involves heating water to a specific temperature. Mixing it with ceremonial-grade cacao is often accompanied by intention-setting practices.

Some individuals drink ceremonial cacao daily, but moderation and personal tolerance levels are important to consider.

Ceremonial cacao contains theobromine, a stimulant similar to caffeine, but it affects the body differently.

To make a cacao drink from powder, mix your desired amount of cacao powder with hot water or a milk substitute. Sweeten as preferred and blend or stir until it reaches your desired consistency.

Ceremonial cacao contains potent antioxidants and nutrients that promote well-being, including theobromine, which may enhance mood and mental clarity.

Recommended serving sizes vary, but typically 1 to 2 ounces of ceremonial cacao is used for a ceremonial setting. However, individual tolerance levels differ.

Cacao offers a natural energy boost without the caffeine crash, providing a milder stimulant effect that can be a substitute for coffee.

Ceremonial cacaos vary in quality and sourcing. It’s essential to select cacao from reputable suppliers for the intended ceremonial use.

Cacao products can be used in a wide range of recipes, from smoothies to baked goods. We provide usage suggestions on each product’s page. You can find tips and recipes on our blog as well.

Ceremonial cacao can be purchased from specialty stores and reputable online retailers. It’s also available directly from trusted cacao suppliers like origin Cacao.

Making ceremonial cacao involves brewing ceremonial-grade cacao with hot water, often accompanied by intention setting and ceremonial preparation. Specific rituals may vary.

Consumption frequency depends on individual preferences and tolerances. Some choose to have ceremonial cacao weekly or during specific spiritual practices.

Ceremonial grade cacao refers to a specific quality of cacao beans that are minimally processed. This preserves their natural properties and they are often used in sacred rituals.

Store cacao in an airtight container in a cool, dry place. When stored properly, ceremonial cacao can last for an extended period, often up to a year.

It’s recommended to consult with a healthcare professional before consuming cacao during pregnancy or breastfeeding.

Ceremonial cacao contains natural compounds but isn’t a drug. It contains theobromine, which offers a mild stimulant effect.

Properly stored ceremonial cacao can last for an extended period, usually up to a year, maintaining its quality.

A home cacao ceremony involves creating a sacred space, setting intentions, preparing the ceremonial cacao, and engaging in meditative practices.

It’s advisable to consult a healthcare professional before consuming ceremonial cacao during pregnancy.

When practiced mindfully and within reasonable limits, cacao ceremonies are generally safe for most individuals.

Drinking ceremonial cacao at night is common during ceremonial and meditative practices, as it may induce relaxation and enhance introspection.

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